Freenet.am
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Freenet.am
Help Desk Phone:
(060) 623 556
EN AM
Total of 23182 Users (4031 Re-registered, 2808 New) and 4692 Personal Web pages are registered at Freenet.am.
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Frequently Asked Questions (FAQ)
Bullet I. Introduction, General Questions
Question
What is Freenet.am?
Answer
Freenet.am provides FREE Internet services to promote the development of the information technologies and national information infrastructure in Armenia.

Following the best traditions of the Internet, Freenet.am provides FREE services to individuals,
as well as non-profit, education and research organisations, Government and other institutions.
If you decided to join the Freenet.am community, please complete the Registration form, but do not forget to read the Freenet.am User Agreement.


Services provided by Freenet.am are:

FREE E-mail service
FREE Webhosting service
FREE Dial-up access service with national WWW resources availability via Proxy server
Question
How can I change my Freenet.am Password
Answer
You should go to "My Freenet" section, where you will find and easy way to change your Password.
Question
How to register at Freenet.am?
Answer
If you decided to join the Freenet.am community, please complete the Registration form, but do not forget to read the Freenet.am User Agreement.

In case you will ever forget or lose your Password, you will need to provide all the Registration information CORRECTLY in order to recover it !!! So make sure you well remember what you type during registration!
Question
What will be my E-mail address?
Answer
Your full E-mail address will look like: username@freenet.am, where "username" is your Freenet.am Login that you have mentioned when registering.
Question
How to send and receive E-mail?
Answer
The simplest and the most convenient way of working with Freenet.am E-mail service is our Webmail interface, available via "Sign in to Freenet.am!" section at the left of Freenet.am Main page

Other way is using your preffered Mail Client (like Outlook Express, Windows Mail, Thunderbird, etc.) You should configure your mail client as follows:
  • Enter your "@freenet.am" address (username@freenet.am) in the Email Address field
  • Select IMAP as the type of incoming server you are using.
  • Enter "freenet.am" in Incoming Server (IMAP) field.
  • Enter "YOUR PROVIDER SMTP SERVER IP" in Outgoing Server (SMTP) field.
Up to now "YOUR PROVIDER SMTP SERVER IP" can be set to "freenet.am" only for Dial-up users. Others should send their E-mails via their providers.

IF SOMETHING WILL NOT WORK, PLEASE, DOUBLE-CHECK ALL SETTINGS AS PROVIDED ABOVE
then try contacting us by E-mail or Phone.

Also NOTE that POP3 access is not available at all. You should use IMAP instead.

One of the good Mail Client solutions we could recommend is:
Mozilla Thunderbird, Portable Edition - Portable Edition of the popular FREE Mozilla Thunderbird email client, that enables you to take your email, address book and account settings with you whereever you go, by installing it on any portable hardware you like (USB flash drive, iPod, portable hard drive, etc).



Question
What are the limitations for Freenet.am Users?
Answer
Total of 100Mb Disk quota is currently set for each Freenet.am Account.
This includes both E-mails and Web page.
Question
When my Freenet.am Account can be closed?
Answer
By registering at Freenet.am you have agreed to Freenet.am Terms and Conditions of Service
and undertook the obligation to follow them.


Should the terms of the User Agreement be breached by any Freenet.am user, we reserve the right to temporarily lock, close or remove such User Accounts (including all the information) without, in certain cases, giving a prior notification to the User whose account is being blocked or closed.

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